I received the note below from Serials Solutions today, in response to my concerns about error messages in Ebsco products from Article Linker links.
I've asked Serials Solutions to turn off the one-click feature for all Ebsco databases for the time-being. What this means is that when Article Linker finds that the full text for an article should be available in an Ebsco database, it will go to the Article Linker results page, instead of trying to open the article.
I have previously turned off one-click for Gale databases, so you can see an example of this behavior in this article: Is computer science education in crisis?
Please let me know if you have any questions. ~Mary Ellen
Hi Mary Ellen,
Thanks for checking in on this, and my apologies for the inconvenience. Our link development team has been working on this as a high priority and has identified a fix for this issue that will be applied an upcoming software release. As soon as I have a date from them confirming when this will be corrected, I will let you know.
Thank you again for your patience.