Monday, June 30, 2014

Security Certificate Problem


 

The library webpage’s  security certificate expired over the weekend and we did not receive advance notification that this was about to transpire.  What this means for our remote users is that when they try to go through their browser to the library webpage they receive a warning message that the site is possibly not secure and are advised that it is not recommended to continue to the site.  The warning message varies depending upon which browser is being used.  Nothing bad will happen if the user accepts the security exception as our site is trustworthy.   
 
For Internet Explorer remote users can click on Continue to this website (not recommended).  For Firefox students can select I understand the risks.  They should then be able to proceed to the login box that should work fine with either their MTSU or ROCC logins. 

 Our systems department is working as quickly as possible to get our security certificate renewed. 
 
Sharon

Monday, June 23, 2014

D2L Login Problems After Changing Your Password.

It's Monday so it's time to address all those pesky problems that arose during the weekend.  This message was on the news feed after logging into D2L (MTSU)  this morning:

D2L Log In Problems?

Students and instructors, you may lose the ability to log into D2L after you change your password. If this happens to you call the MTSU help desk, 898-5345. Instructors may also call the Faculty Instructional Technology Center.

Thanks.

Sharon Parente