If you use infoSearch off campus to search for articles, you will be prompted to log in to your library account when you first click on an article link. Logging in to your library account authenticates you as an MTSU user and directs you to the desired article record.
Students who haven't obtained an MTSU ID card aren't in the Millennium database and therefore can not log in to their library account, even though they use Pipeline and can access specific library databases from off campus.
The workaround I suggest to students is to use the "Articles" tab search instead. That will authenticate students using http://ezproxy.mtsu.edu and currently enrolled students shouldn't have a problem.
I probably didn't get the technical descriptions correct, but I hope this makes sense. I IM'd with five separate students today who had this problem, so it's not an isolated one. Chime in if you have a better solution or if I said anything incorrect.
K West
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