Hi all,
Yesterday I helped a new ILLiad user submit an ILL request through Article Linker (originating in Web of Science). He was able to authenticate into ILLiad, and his ILL article request form was populated with no problems.
He didn't remember ever having set up an ILLiad account though, so I had him check his user information. It was BLANK. I've reported this to Mayo, but wanted you to be on the lookout for similar weirdness with new ILLiad users. I am not able to replicate this "new user weirdness" since I already have an ILLiad account.
Jason
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