IM Reminder

Don't forget that Pidgin is available on Ref1 and on Ref2, allowing for twice the IM fun at one low price.

Ref1 should log in to mtsulib1@libraryh3lp.com/Home

Ref2 should log in to mtsulib2@libraryh3lp.com/Home

One of the two can log in to the other accounts (Hotmail, Gmail, and AIM). To me, it seems easiest to do this at Ref2, since that's the machine where we are used to answering IM and since these three accounts are in the list directly above mtsulib2. In reality, it doesn't matter.
Also, there's nothing that says both accounts need to be activated. It will, however, help to do so when the desk is busy.

When librarians are logged in to both libraryh3lp accounts, each will receive a popup when a question is asked (provided Pidgin hasn't switched to idle status). The conversation will belong to the librarian who answers first. The librarian who didn't answer first will see a note that the other account answered the question, and the IM patron will appear to be offline.

Amy and Kristen are happy to answer questions or give demos.

-Kristen W.