Paper

Paper, Printers, Copiers, and Systems Calls

Paper used in the Library is purchased from three separate budgets. There is copy center paper, public printer paper, and staff paper. All paper has to be kept separate so we are working out paper handling procedures to ensure this happens.

4th Floor Systems is handling all calls regarding staff computers and printers.

• All computer, printer and equipment problems should be reported by calling Mike (5043), Lucas (8508), or David (2572) in the Systems office.
• Staff paper for copiers and printers should be ordered as supplies through the Administrative office by contacting Jackie Morton. Jackie is also the contact person for staff copier toner or to report operational problems with staff copiers.

1st Floor Systems (x5666) is responsible for:

• Circulation of laptops, headphones, and ethernet cables.
• Handling all calls regarding non-staff computers, printers, and copiers.
• Students are assigned to refill printers every other hour and to deliver paper to the EIC and the Digital Media Studio. In addition, they clear paper jams and replace toner cartridges as needed.
• Specialized students will work on other system specific calls such as computer troubleshooting and maintenance kits.

Note: The STAs in the EIC and the Digital Media Studio will be handling printer and computer problems in their areas. The only exception will be for maintenance kits and toner which will be handled by the 1st floor systems staff and students.

-Ann