Something to know about placing holds--
If you initiate a hold from the advanced catalog (Millennium) you are allowed to select the expiration date for the hold.
If you initiate a hold from InfoSearch (Encore), the hold is placed without allowing you to select an expiration date. Sounds great, except that the system automatically assigns an expiration date 30 days from today, regardless of how many holds are in front of you. Thus, your hold could expire before you come up first on the hold list.
Ann has contacted the vendor about this, but please be aware when helping patrons place holds.
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment