When Pidgin Crashes

From time to time, Pidgin (our IM client) takes exception to something and Windows displays that lovely message about closing a program. Often, restarting Pidgin after this message brings the same results.

There is a simple fix that will usually resolve the problem--delete the Pidgin preferences file.

• Open the My Documents folder from the desktop.
• Switch view to My Computer
• Open IMLogs on 'lib-nt1\sys2\files' (L:)
• Open .purple folder
• Delete prefs.xml file
• Start Pidgin using the desktop icon
• Reset usual Pidgin preferences and plugins (refer to instructions at Ref Desk)
• Preferences include: Logging on and LibraryH3lp plugin enabled

Or, you are welcome to ask Amy or Kristen for help.

-KW